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Privacy Policy

Your privacy is important to us. We do not directly sell or volunteer information about our customers to third parties. We use encryption where possible to keep information safe. We use industry standard tools such as Google Analytics to monitor our website.

Privacy Policy

Your information privacy is important to us. We provide this Privacy Policy to explain how we collect, use, protect, and disclose information and data when you use the website on which this policy is posted (“Site”) and related services offered through the Site (“Services”). This Privacy Policy applies to all users of the Site and Services.

This Privacy Policy is specific to this Site—it does not apply to any of our other websites or other online or offline services provided by us.


1. Personal Information We Collect

We may collect the following categories and types of “Personal Information”:

  • Contact Information: First and last name, mailing address, email address, and phone number.
  • Other Identifying Information: IP address, social media usernames, and other security information for authentication and access.
  • Financial Information: Credit card, debit card, and bank account information.
  • Demographic Information: Gender, age, employment information, and salary information.
  • Geolocation Data
  • Internet or Other Electronic Activity: Browsing, search, and click history, including navigation within our Site and Services and the elements used the most.
  • Commercial Information: Products or services purchased or viewed on our Site.
  • Audio and Visual Information: Videos and photos.
  • Inferences: Drawn from the categories described above to create a profile about you to reflect your preferences, characteristics, behavior, and attitude.

2. How We Use Personal Information

We may use your Personal Information for the following categories of use:

  • Transactional Purposes: We may use your contact information, financial information, and commercial information to:
    • Receive, process, confirm, send and track your order, subscription, or registration;
    • Communicate with you about your order, subscription, or registration; and
    • Process any subscription or registration you make to one of our Services.
  • Analytical Purposes: We may use your other identifying information, internet activity and browsing history, commercial information, demographic information, and geolocation data to analyze preferences, trends, and statistics.
  • Marketing and Promotional Purposes: We may use your contact information, commercial information, demographic information, internet or other electronic activity, geolocation data, and inferences to:
    • Inform you of our new products, services, and offers;
    • Provide you with targeted advertising;
    • Run contests, promotions, and sweepstakes;
    • Provide you with our loyalty program, including earning points and awarding and redeeming certificates; and
    • Provide you with other information from and about us, including personalized marketing communications.
  • Maintenance and Improvement of the Site and Services: We may use your contact information, commercial information, and internet activity and browsing history to:
    • Provide you with the Site and Services, including to send you alerts about your account;
    • Handle your customer services requests; and
    • Help us diagnose technical and service problems and administer our stores, the Site, and the Services.
  • Review and Content Creation Purposes: We may use your contact information, commercial information, and audio and visual information to enable reviews of our products and to display content that you have created and allowed us to display on our Site and Services and on social media.
  • Security and Fraud Prevention: We may use your contact information, other identifying information, commercial information, internet activity and browsing history, and inferences to protect the Site and services, our company, and others and to prevent fraud, theft, and misconduct.
  • Legal and Other Requirements: We may use your personal information to comply with legal requirements or when necessary to provide to our lawyers, accountants, or other advisors. We may also use your personal information for other purposes for which you have consented. This may include for a secondary purpose that is related to a purpose for which we collected it, and for which you would reasonably expect us to use your information.

3. Sources of Personal Information

We may collect Personal Information from the following sources:

  • Directly from You: We may collect contact, demographic, and financial information directly from you, including when you fill out a form on our Site, sign up for communications from us, or ask us to contact you. The information that we collect depends on the nature of your interactions with us.
  • From Our Service Providers: We collect information from our Service Providers (defined below) that collect certain Personal Information from or about you on our behalf, such as an analytics software or platform that we use to measure and analyze traffic to the Site, the Services, or interaction with our ads. For example, our Service Providers may capture certain usage data to provide and analyze a “session replay” of your activities on the Site, which allows us to optimize the Site and the Services. The session replay may record, for example, clicks, mouse movements, scrolling, typing, navigation through the Site, and the technical specifications of your device.
  • From Other Third-Party Sources: We may also collect information about you from third-party sources, including any information you make publicly available on social media platforms or other online or offline resources, or when you give us consent to link your account to a third-party service or provider.
  • Passively: We may collect internet or other electronic activity passively using tools like browser cookies. This activity is further described in the Cookies and Advertising and Online Tracking sections below.

4. Categories of Third Parties We Share Personal Information With

  • Service Providers: From time to time, we may establish a business relationship with other businesses whom we believe trustworthy and who have confirmed that their privacy practices are consistent with ours (“Service Providers”). For example, we may contract with Service Providers to provide certain services, such as hosting and maintenance, data storage and management, and marketing and promotions. We only provide our Service Providers with the information necessary for them to perform these services on our behalf. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, to protect your Personal Information from unauthorized access, use, or disclosure. Service Providers are prohibited from using Personal Information other than as specified by us.
  • Our Affiliates: We may share Personal Information with businesses controlling, controlled by, or under common control with us, where such affiliates or subsidiaries are acting as our Service Provider, or where required by law.
  • Corporate Transactions: If we merge, are acquired, or are sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal Information in connection with such transaction.
  • Compliance with Laws and Law Enforcement: We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose Personal Information and any other information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate to respond to legal requests (including court orders and subpoenas), to protect the safety, property, or rights of our company or of any third party, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.

5. Privacy Notice Specific to Mobile Messaging

We will only use information you provide when opting into mobile messaging (the “Program”) to transmit your mobile messages and respond to you, if necessary. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY FOR SUCH THIRD PARTY’S MARKETING PURPOSES OR OTHERWISE FOR SUCH THIRD PARTY’S OWN BENEFIT. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. This Section is strictly limited to the Program and has no effect on other provisions of this Privacy Policy that may govern the relationship between you and us in other contexts. To view our complete Mobile Messaging Terms and Conditions, please see the Terms of Use on our Site.

6. Cookies

We may use cookies (a small text file placed on your computer to identify your computer and web browser) and may use anonymous identifiers (a random string of characters that is used for the same purposes as a cookie). We may use cookies and other similar technologies to analyze the use of and improve the Site and Services and as described in the Advertising and Online Tracking Section of this Privacy Policy. Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent; however, certain features of the Site or Services may not work if you delete or disable cookies. Some of our Service Providers (defined below) may use their own cookies, anonymous identifiers, or other tracking technology in connection with the services they perform on our behalf.

We may use Google Analytics on the Site and Services to analyze how users use the Site and Services, and to provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, visit Google Analytics Opt-out.

Our Services

Chimney Brush

Chimney Sweeping

Removing soot, ash and creosote reduces the risk of chimney fire and keeps your fireplace running efficiently

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Chimney Inspections

Have your chimney inspected before the purchase or sale of a house, or as part of your annual home maintenance

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Chimney Repair & Masonry

Whether it’s due to ageing, improper installation or chimney fire damage – We can fix it! Schedule an estimate.

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Chimney Leaks

We fix leaky chimneys! Flashing repairs, loose masonry, rain caps and masonry water repellent

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Dryer Vent Cleaning

Improve efficiency, reducing the time it takes for clothes to dry and reduce the risk of dryer fires

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Service Area Locations

We offer chimney services in, Spokane, Spokane Valley, Deer Park, Suncrest, Cheney, Loon Lake, and Eastern, WA

Thank you for choosing Evergreen Chimney Sweep

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